Privacy Policy

The protection of your personal data is of crucial importance to MatchOffice. For this reason, we have established a Privacy Policy that ensures the highest level of protection of your personal data. We require that you submit specific personal data for ordering our newsletter, creating a user account and further contacts. Personal data will not be stored without your prior consent. All employees of the company must strictly follow this policy.

Data storage

When registering, ordering information or contacting MatchOffice, you are requested to enter such personal data as your name, e-mail and telephone number. You are not obliged to provide this information. However, without this MatchOffice will not always be able to provide you the desired products, services or information.

MatchOffice collects and stores personal information of users to reduce fraudulent offers. For this purpose, your email address, as well as the advertisement you are interested in, is stored in your account, so we can inform you if there is any suspicion of fraud. If you place an advertisement on our site, then, apart from your personal data, your IP-address will be stored. Personal data may be disclosed to law enforcement authorities in cases stipulated by law.

Your personal data are stored only in your user account, which is necessary for your successful website navigation. For example, requests for your contact information will be saved as notes that can be edited, as well as a list of your lease properties or search history. If you delete your user account, all stored information will be deleted.

Technically necessary data (cookies)

Cookies are small text files which are stored on your device and include information about your visits to MatchOffice.hk, facilitate navigation and provide a higher degree of user friendliness. We use session and persistent cookies.

Cookies collect information about your IP-address, date, time, browser version and operating system. These data are necessary for the smooth functioning of our website and are not associated with any individual.

You can always check existing cookies in your browser and remove them at your discretion. Furthermore, you can prevent the use of cookies in your browser, in which case MatchOffice functions can be used to a limited extent. These data are technically necessary and not associated with any individual with a disabled user account.

The user account and usage statistics

When you use Match Office products or order information on our website, we and our partners collect data about this and use different technologies to store them in server protocols. These data are collected in order to provide you with better and faster services and improve your user experience, adapt content and promotional offers to your needs, ensure maintenance, security and development of new functions.

These protocols may include the following:

  • Information about how you use our services
  • IP-address
  • Information about your computer, such as your browser or operating system
  • Cookies which are collected through your browser or your user account at MatchOffice

If you want to disable your user account, you can do this by using appropriate settings in the browser. However, in this case, you cannot use all MatchOffice features to their full extent. For example, you can view the bookmarked or recently visited commercial properties, etc., only when your user account is active.

Google Remarketing and Google Adsense

On our websites, we use third-party services Google Adsense and Google Remarketing for advertising on the Internet in the form of text advertisements or banners. In this context, your browser can store cookies, for example, the "DoubleClick DART" cookie. The information contained in these cookies may be used to show you advertisements of products and services on our websites that may be interesting.

The information about your use of our website, which is stored in these cookies, is transferred to a Google server in the USA and stored there. Google may transfer this information to third parties if it is required by the law, or if these third parties are authorized to process the data on behalf of Google.

Your IP-address cannot be connected or associated with other data that Google collects. Also, such data as your e-mail address, name, physical address or telephone number cannot be transferred. Google is a signatory to the Safe Harbour data protection agreement between the European Union and the United States.

How are my personal data used?

Personal data are collected, processed and used by MatchOffice only to the extent necessary to provide the services offered on our website.

MatchOffice may use your data to provide its own information and information from third parties regarding your property searches.

Who can access these data?

If you provide us with information that identifies you as an individual, we use it only to answer your questions, process contracts agreed with you and carry out technical administration. Your personal data may be transferred to third parties only for the provision of the ordered services, billing, or if you have given prior consent to this.

If you want to order information on certain commercial properties, you need to enter data onto the form, which also shows who will have access to these data, e.g. the owner of the premises you are interested in.

You have the right to withdraw your consent to using your personal data at any time, which will apply in the future.

Deletion of stored data

Your personal data may be deleted if you withdraw your consent, there is no need for storage of these data to achieve the desired goals, or if the storage is forbidden for legal reasons. We will delete your data immediately after you send us an email to info@matchoffice.com.

Information about stored data

Upon request, you can get free information about all your personal data stored on MatchOffice web-sites. You can correct any errors, update information that is obsolete or delete stored data. In addition, you can withdraw your consent to the storage, processing and use of your personal data at any time.

Note: We aim to store your personal data using all technical and organizational capabilities to ensure that third parties do not access them. In case of email correspondence, we cannot guarantee strict security, so we recommend sending confidential information by post.

Who do I contact concerning my data protection?

If you have any questions regarding the collection, processing and use of your personal data, or you would like to correct, block or delete your personal data or withdraw your consent to their use, please contact us:

MatchOffice
Svanevej 22, 2nd floor,
2400 Copenhagen, DK
E-Mail: info@matchoffice.com




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